This Privacy Policy describes how DiamoTech ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website located at https://www.diamotech.co.uk/ (the "Website") and use our services.
Information We Collect
We collect several types of information when you use the Website:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing and shipping address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Order Information: We collect information about your orders, such as the products you purchase, the price you pay, and the shipping method you choose.
- Usage Data: We collect information about how you use the Website, such as the pages you visit, the links you click, and the searches you perform. This information is collected automatically through cookies and other tracking technologies.
How We Use Your Information
We use your information for the following purposes:
- To process your orders and fulfill your requests.
- To send you important information about your orders, including order confirmations, shipping notifications, and invoices.
- To send you marketing and promotional communications, such as newsletters and product updates (with your consent).
- To personalize your experience on the Website.
- To improve the Website and our services.
- To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.
We will not share your personal information with any third-party for marketing purposes without your consent.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including the right to:
- Access your personal information.
- Correct inaccurate personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw your consent to the processing of your personal information.
To exercise any of these rights, please contact us at info@diamotech.co.uk.
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at info@diamotech.co.uk. We will delete any such information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on the Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@diamotech.co.uk.